Refund policy

💌 Returns 

We do not accept returns on items unless they arrive damaged or defective.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at leelcreations@gmail.com with the following:

Your order number

A photo of the item and the packaging

A description of the issue

We’ll do our best to make it right by offering a replacement or refund.

🔁 Exchanges

We do not offer exchanges due to the handmade, made-to-order nature of many of our products. Please read product descriptions carefully and feel free to reach out with any questions before placing your order.

Non-Returnable Items

Due to hygiene and customization, the following items are final sale:

Scrunchies, hair accessories, tote bags, purses, book sleeves

Personalized items (with names, initials, etc.)

Sale or clearance items

📦 Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they are in the hands of the shipping carrier. Please contact the shipping carrier directly if this occurs.

📬 Questions?

For any concerns or order issues, contact us at:
📧 leelcreations@gmail.com
We’re happy to help!